FAQ & Site Info

All items are eligible for return within 30 days of purchase if it is still in new and unopened condition. Just in case you got something out of your control, simply share your thoughts with us and we gladly work with you and find the best solution for you.

We offer several shipping carriers including FedEx, USPS, TNT, HK Post, EMS, DHL, SF Express and 4PX.

Yes, we ship worldwide.

Yes, we have over 17+ shipping experience and we know very well about shipping procedures and import documents in over 175 countries.

For Standard, it takes 8-16 business days. For Priority, it takes 5-12 business days. For Expedited, it takes 2-4 days. If you need speedy shipping method, please feel free to ask and we'll quote you the fee. Please also note that if you are located in remote area, or your area is not directly covered by carriers. Please allow additional days for delivery.

All orders are proceed and shipped within 1-Business Day after payment is confirmed.

No, we don't charge sales tax. However, please check back if you need to pay for import duties and local tax. We're unable to take any responsible regarding customs duties or/and tariffs charged by your local authorities.

Definitely, we always use an outer box and anti-shock materials for all kinds of shipments. We also understand international shipments need extra care.